Resources and Downloadable Documents for Our Patients

Patient Portal

Fern Valley Natural Health works with ChARM EHR, an electronic health system that offers management of patient records, patient billing and a patient portal. Through the portal, patients can access their and their family’s records, pay their balances, message their providers, and view lab reports.

Charm Health Logo

We require all our patients to be signed up with our Portal system. If you or your family members are missing a portal access or haven’t signed up yet, please contact our office to have an invitation sent to you.

Telemedicine Visits

Telemedicine is now being offered at Fern Valley Natural Health! This service offers our patients who are having trouble coming into the office, either due to illness or the inability to travel to our office, to have a secure video visit from your own home.

In Washington State, most plans do cover telemedicine visits. They are billed the same way regular office visits are billed (by complexity of condition and time spent) and are thus subject to the same co-pays and deductibles. We always recommend you know your benefits and whether or not Telemedicine is a covered service under your specific plan. We cannot guarantee any coverage by your specific plan.

If you would like to schedule telemedicine services, please call our front desk to see if your medical concern is appropriate for a telemedicine visit.

Supplement-Photo-scaled (1)


We offer both an in-house dispensary and an online dispensary for our patients.

Our in-house dispensary is stocked with physician grade products that have been run through our personal screening process to make sure they are the highest quality and stored correctly. Our prices are generally below retail prices and there is no sales tax for our products that have been prescribed to you.

Our online dispensary is called Fullscript. We can always send you a prescription for your products to be purchased through their website. All orders are shipped to your home in 1-3 business days and shipping is FREE for orders over $75.

Both our office and Fullscript accepts Flexible Spending Account (FSA) and Health Savings Account (HSA) cards as payments! You can use these cards at checkout like regular credit cards and it will be processed. We suggest that you check with your specific health plan if you are unsure if Fullscript is considered a “medical expense”.

We recommend using Fullscript instead of Amazon or other online distributors because we know that they follow strict storage guidelines to ensure that your products are effective and not spoiled. Read more about the dangers of products on Amazon here

Local Shops/Stores We Recommend

  • Whole Foods/PCC – Carries many OTC products
  • The Bastyr Dispensary in Wallingford – Carries a very extensive selection of products
  • Herban Wellness in Kirkland – Carries tinctures, bulk herbs, and other products
  • Dandelion Herbs in Ballard – Carries a very extensive selection of herbal products
  • Rainbow Remedies in Capitol Hill – Carries a very extensive selection of herbal products
  • Pharmaca in Redmond – Carries many OTC products
  • Mountain Rose Herbs online – Offers many organic bulk herb options

Finding Your Child’s Vaccine Records

You can always locate your child’s vaccines through our Patient Portal system under the “Vaccines” section.

You are also welcome to register for the Washington State Immunization Information System through the MyIR website. Follow the instructions after clicking the link below.


Patient Resources

After Hours Resources

Urgent Care Locations

  • Here is a list of local Urgent Care and ER locations for your convenience.